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Credit card processing services
   

MERCHANT SERVICES

Whether you are a new business or looking to expand an existing one, Ignite Payments can increase your payment options.

Our merchant services let you multiply your sales; accept credit cards, debit cards and checks; expand your customer base; and increase your cash flow. Ignite Payments provides a wide range of value-added and cost-effective products and services.


SERVICES
Process All Credit Cards
Accept major credit cards including MasterCarda and Visa®, ATM/debit cards, American Express®,Diners Club SM, Discover® Network, and JCBSM
Accept Checks
Check processing provides merchants an additional way to accept noncash payments from customers.
Process credit cards over the telephone
TeleCharge® provides bankcard processing from any touch-tone telephone, without the need for a point-of-sale terminal.
Merchant rewards
The Ignite Payments Merchant Club (CMC) offers many value-added benefits to merchants who join.

Accept purchasing cards from your corporate customers
Increase customer loyalty and achieve preferred- provider status by accepting purchasing cards and offering business-to-business processing solutions.

Protect yourself from fraud
State-of-the-art online
payment gateways, such as the LinkPoint Secure Payment Gateway, enable merchants to process transactions securely over the Internet.
Reduce loss due to fraud
Ignite Payments Loss Prevention department reduces merchants™ risks of fraudulent credit card transactions by monitoring merchants daily transaction activity.
Reduce chargebacks
The Chargback and Retrieval Department assists in the defense of merchants™ rights and verifies that MasterCard® and Visa® dispute resolution guidelines are met.
CUSTOMER SUPPORT
Merchant Account Support
Ignite Payments supports its merchants 24 hours a day, 7 days a week, in more than 140 languages and dialects.
View your account activity online
Mymerchantoffice.com (MMO) is Ignite Payments dedicated Web site that allows our merchants to access their merchant account information online, 24 hours a day, 7 days a week.
Access technical support for your equipment
The POS Help Desk assists merchants with their point-of-sale inquiries and equipment processing issues.
Access support for your secure payment gateway
The Technical Support Department assists merchants with their LinkPoint® Secure Payment Gateway, other Internet gateways, and processing software.
Access account
information by telephone

Interactive voice response (IVR) allows merchants to access their deposit history, order merchant statements and connect to the voice authorization center. This system also allows merchants to request that their reports are faxed or mailed.