SERVICES |
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Process All Credit Cards
Accept major credit cards including
MasterCarda and Visa®, ATM/debit
cards, American Express®,Diners Club SM,
Discover® Network, and JCBSM |
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Accept
Checks
Check processing provides merchants
an additional way to accept noncash payments from customers.
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Process
credit cards over the telephone
TeleCharge® provides bankcard
processing from any touch-tone telephone, without the
need for a point-of-sale terminal.
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Merchant
rewards
The Ignite Payments Merchant Club (CMC)
offers many value-added benefits to merchants who join. |
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Accept
purchasing cards from your corporate customers
Increase customer loyalty and achieve
preferred- provider status by accepting purchasing cards
and offering business-to-business processing solutions. |
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Protect yourself from
fraud
State-of-the-art online
payment gateways, such as the LinkPoint Secure Payment
Gateway, enable merchants to process transactions securely
over the Internet. |
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Reduce
loss due to fraud
Ignite Payments Loss Prevention department reduces merchants™ risks
of fraudulent credit card transactions by monitoring
merchants daily transaction activity. |
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Reduce
chargebacks
The Chargback and Retrieval Department
assists in the defense of merchants™ rights and
verifies that MasterCard® and Visa® dispute resolution guidelines are met. |
CUSTOMER
SUPPORT |
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Merchant Account Support
Ignite Payments supports
its merchants 24 hours a day, 7 days a week, in more than
140 languages and dialects. |
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View
your account activity online
Mymerchantoffice.com (MMO) is
Ignite Payments dedicated Web site
that allows our merchants to access their merchant
account information online, 24 hours a day, 7 days
a week. |
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Access
technical support for your equipment
The POS Help Desk assists merchants
with their point-of-sale inquiries and equipment
processing issues. |
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Access support for your
secure payment gateway
The Technical Support Department assists merchants
with their LinkPoint® Secure Payment
Gateway, other Internet gateways, and processing
software. |
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Access account
information by telephone
Interactive voice response (IVR) allows merchants
to access their deposit history, order merchant
statements and connect to the voice authorization
center. This system also allows merchants to request
that their reports are faxed or mailed. |